Shiga Digital Limited (“Shiga” “SDL” “we”, “us”, “our”)is aware that when you use our services, you’re trusting us with your information. We understand the importance of this responsibility and we are committed to safeguarding the privacy of and ensuring you have control of the personal information that is provided to us or collected by us during the course of our business or from visits to our website.

This Privacy policy explains what information we collect, why and how we may collect and use any personal information that we obtain about you and your rights in relation to that information. In addition, it sets out how you can update, manage, export, and delete your information and how to contact us if you have any questions about this Privacy Policy or how we handle your personal information.

2.1 Personal Information/Data provided to us directly.

The type of personal information that we may collect includes current and historical information including your name and contact details (such as your address, email address and telephone numbers) and other identifiers such as your organization/ employment information, itinerary, location, emergency contacts, financial and payment information, passport or other identification details, tax return slips.

In addition to this, we also collect information automatically from the computer, phone, tablet, or other device you use to access our services. This includes the IP address, the browser used, and your language settings, the date and time you accessed our services, the hardware, software of your device, or information about your computer’s operating system like application versions etc. There are also situations when we receive information about you from others or automatically collect other information. We may use a third party service provider to manage our contact database and deliver emails to inform you about our services, promotional offers and updates concerning our business or service offerings or events.

Unless indicated otherwise, you may only utilize our services if you are over the age of 16 (sixteen) years. We will only process information about children with the consent of their parents or legal guardians, or when the information is shared with us by the parents or legal guardians themselves.

If you do not provide your personal information to us, you may not be able to access or use our full range of services.

2.2 Personal Information/Data provided to us from third-party applications.

We may receive information about you from third-parties including social media platforms (such as Instagram, LinkedIn and Facebook), public sources and third-party data providers. This information may include the user ID associated with the social media account and any other information you have permitted the third party to share with us.

We may also receive information about you and your engagement with our advertisements from our ad servers, ad networks and social media platforms. This may include websites you visited before coming to Shiga.

2.3 Information we collect from you automatically.

Information regarding the use of our Service is collected automatically. This includes but is not limited to user activity data, analytics event data, and clickstream data.

This information helps us measure traffic and usage trends for our Service. We may also use third party analytics tools that automatically collect information send by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service.

2.4 Location Data.

Shiga collects information in order to understand where its users are located. It helps us localize and personalize content, comply with local laws and improve advertising efficiency.

This information is collected when you provide your location during a purchase order, from your IP address, and from our partners or your payment provider.

3.1 The main reasons we collect personal data are to:.

The data we collect enables us to identify clients who have visited our website and we use this information to compile statistical data on your use of the site to help us to improve the user experience and. Additionally, we also use your personal data to contact you about the latest deals, special offers, and other products or services we think you might be interested in as well as conduct market research.

3.2 How we use your information.

The primary reason we may process or share your data is to provide our service provider with the relevant information to consider whether we can provide the services being requested and complete your service request. We will only use your personal information if and to the extent that applicable law allows.

From time to time, we may involve other third parties to process and fulfil your service requests. This includes, for example, financial institutions; advertising and marketing services; Security; data analytics, customer support; billing; technology suppliers’ subsidiaries of the Company etc. These service providers are vetted by us, and will only be provided with access to your information as is reasonably necessary for the purpose that Shiga has engaged the third-party service provider.

In some instances, we may transfer information, including personal information, to a country outside your jurisdiction. We always take steps to ensure that your information remains protected wherever it is stored and processed in accordance with applicable laws.

In some cases, if we’re required to by law, we might share your data with governmental or other relevant and regulatory authorities.

Shiga does not sell or rent the information we collect directly from you or about you from third parties.

Shiga cares about the security and safeguarding of your information. We use appropriate business systems and procedures to protect and safeguard your personal data. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.

To protect your privacy and security, we take reasonable steps to verify your identity before granting you access to our platform. You are responsible for maintaining your account information and password secrecy (where required).

We will only retain your personal information for as long as is necessary for the purpose for which it was collected, including for the purposes of providing our services, complying with any legal, regulatory, accounting, investigative or reporting requirements.

Shiga does not sell or rent the information we collect directly from you or about you from third parties.

Our Websites may contain links to other sites which are controlled by third parties. You should review these other sites’ privacy policies. We do not accept any responsibility for their use of your personal information.

Following termination or deactivation of your user account, or at your request (where applicable), Shiga will retain your profile for a commercially reasonable time, and for as long as we have a valid purpose to do so, or as required by the law. Shiga will retain your information for the purpose of complying with its legal and audit obligations, and for backup and archival purposes.

We may update this policy from time to time to ensure compliance with applicable laws and/or making changes to our services. We recommend you check this page/website from time to time to inform yourself of any changes.

We want you to be in control of how your personal data is used by us. You can do this in the following ways:

For any requests about this Privacy Policy, to exercise any of your other rights, or if you have a complaint, contact us at admin@shiga.io You can also contact your local data protection authority.